Privacy Policy

Last updated: 8/25/25

Roofers Direct (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, suppliers, and partners. This Privacy Policy explains what personal information we collect, how we use it, and your choices regarding communications from us.

1. Information We Collect

When you interact with Roofers Direct, we may collect the following personal information:

Name
Email address
Phone number
Company or business information (if applicable)
Order and delivery details

2. How We Use Your Information

We use the information collected for purposes such as:

Communicating with customers and suppliers regarding orders and deliveries
Sending booking confirmations, delivery updates, and service-related notifications
Responding to inquiries and providing customer support
Improving our services and operations

3. SMS Communications

Roofers Direct may use phone numbers provided to send SMS appointment reminders, scheduling updates, or service notifications.
SMS consent is optional and obtained separately (e.g., via a website form checkbox or customer opt-in).
Roofers Direct only uses phone numbers for SMS reminders and updates. We do not share or sell phone numbers to third parties.
Message frequency may vary depending on order activity.
Standard message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message.

4. SMS Terms & Conditions

By opting into SMS from Roofers Direct through our website or other mediums, you agree to receive SMS text messages from Roofers Direct. These may include appointment reminders, scheduling updates, or service notifications. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share limited information with trusted service providers strictly for the purpose of fulfilling your order (e.g., shipping carriers).

6. Data Security

We use reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.

7. Your Rights

You may request to update or delete your personal information by contacting us at info@roofersdirect.com. You may also opt out of SMS or email communications at any time.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Roofers Direct

Email: info@roofersdirect.com